I read the articles for the
BCL TLC 2.0 Thing 12 Thinking about 2.0.
I decided to comment on "Away from
the Iceberg" since it identified 3 icebergs on the way to web 2.0.
#1 Just in case collection.
Basically they propose we go digital and not collect these expensive unused physical print collections. On the other hand, are libraries nimble enough to keep up with fast moving web trends? Maybe our strength is still in the physical?
#2. Reliance on user education.
The author argues we need to redesign our services rather than redesigning our customers. The BCL TLC 2.0 program is an example of our trying to train staff at their own pace instead of having a class room where everyone moves in lockstep. We've all seen the websites that are easy to use and we click away from the websites that are hard to use.
#3. The “come to us” model of library service
We no longer have the monopoly on information. When people want book reviews they go to Amazon for individual reviews instead of book reviews from our periodical databases. Heck, they might not even know about book reviews in our databases.